Frequently Asked Questions
About Our Guides
What are GuideCraft guides?
GuideCraft guides are practical, downloadable PDF guides written for women and moms aged 30–60. Each guide covers a specific topic — such as menopause and fitness, GLP-1 medication nutrition, or gentle parenting — in a clear, easy-to-follow format. They are designed to give you real, actionable guidance you can use right away, without overwhelming jargon or theory.
Are the guides written by experts?
Our guides are written to reflect current, evidence-informed thinking on each topic. They are educational resources, not medical advice. Always consult a qualified healthcare professional for advice specific to your personal health situation.
Who are the guides best suited for?
Our guides are written for women aged 30–60 who are looking for practical, trustworthy information to help them navigate everyday health and wellness challenges — from managing menopause symptoms to eating well on a GLP-1 medication to responding calmly during toddler tantrums.
Downloading Your Guide
How do I receive my guide after purchase?
After you complete your purchase, you will receive an email confirmation containing a download link for your PDF guide. You can also access your downloads directly from your order confirmation page. Delivery is instant — there is no waiting.
What format are the guides in?
All guides are delivered as PDF files. PDF is a universally compatible format that can be opened on any device — phone, tablet, laptop, or desktop — without needing any special software.
Can I read the guide on my phone or tablet?
Yes. PDF files open on all Apple and Android devices. You can save the guide to your phone using any PDF viewer app, save it to your Apple Books or Google Play Books library, or simply open it in your browser. You can also print it at home if you prefer a paper copy.
Will I always have access to my guide?
Yes. Once downloaded, the PDF is yours to keep. We also recommend saving a copy to your phone, computer, or a cloud storage service (such as Google Drive or iCloud) so you always have a backup.
Payments and Security
What payment methods do you accept?
We accept all major credit and debit cards, as well as Apple Pay and Google Pay (where available). All payments are processed securely through Shopify's checkout.
Is my payment information secure?
Yes. All transactions are encrypted and processed through Shopify's PCI-compliant checkout. We do not store your payment details. Your financial information is always safe.
What currency will I be charged in?
Prices are displayed in Euros (EUR). Your bank or payment provider may apply a currency conversion if you are paying in a different currency — this is handled by your bank and is outside our control.
Refunds and Support
Do you offer refunds?
Because our guides are digital products delivered immediately upon purchase, we are unable to offer refunds once the download link has been accessed. If you have a problem with your order — such as a download link not working — please contact us at guidecrafted@gmail.com and we will resolve it promptly.
I have not received my download link. What should I do?
Please check your spam or junk mail folder first. If the email is not there, contact us at guidecrafted@gmail.com with your order number and we will resend your download link right away.
I have a question that is not answered here.
We would love to help. Email us at guidecrafted@gmail.com and we will get back to you as quickly as possible.
Frequently Asked Questions
How quickly is my PDF delivered?
Immediately via download link after purchase. You'll receive an email with your link within minutes — no waiting.
Is my purchase guaranteed?
Absolutely. If something isn't right, email guidecrafted@gmail.com — we'll make it right. No forms, no questions. Your satisfaction is our priority.
Are the guides written by experts?
Our guides are researched and written to reflect current, evidence-informed thinking on each topic. They are educational resources — not medical advice — and are designed to help you feel more informed and prepared, not to replace a conversation with your doctor.
Can I print the guide?
Yes. All our guides are formatted to print cleanly on standard A4 or US Letter paper. You can keep a digital copy and a printed one — whatever works best for you.
Is this a subscription? Will I be charged again?
No. Every purchase is a single, one-time payment. You will never be charged again for a guide you've already bought.
Do I need to create an account to buy?
No account needed. You check out as a guest, and your download link is sent to your email address straight away.
Is this guide right for me if I haven't been diagnosed with anything?
Yes. Our guides are written for women who want to be proactive and informed — you don't need a diagnosis to benefit. If you're navigating a specific health condition, always discuss any changes with your healthcare provider.